Tuesday, November 20, 2012

Best Buy

I was reading this today. Best Buy went from hundreds of millions in profits to millions in losses. It is totally possible this is just because of online competition... however I think it also might be because they are total assholes. I have had many bad experiences in the store and am personally glad they are losing money. Perhaps if they worked on better customer service instead of up-selling and pushing warranties they might actually find a customer base.

11 Comments:

Blogger KenP said...

Great place to check out an item you are interested in and buy it elsewhere.

The electronics market has matured and the next model is often a rehash. So the thrill of old seems missing.

Pressure selling has replaced the fun of shopping for goodies. That won't likely return. Help drives more from the store than it sells.

9:35 AM

 
Blogger grrouchie serge said...

I generally have good service in the 3 Best Buy's that I frequent.

9:36 AM

 
Blogger Josie said...

I hate best buy! And I'll tell you why. (thank you for asking) When I bought a laptop....a couple of laptops ago, they had this deal where you could pay monthly and if you paid it off within a certain time you didn't have to pay any interest. Free money? Sign me up! So I did it...a couple of days before the magic date I went into the store to make my final payment and.....

"We can't accept payments in the store".

WHAT. THE. FUCK.

Then why do they have fucking cash registers? I had to mail my payment. It was late. And I had to pay the interest, which pisses me off so much. Grrr I'm angry again. Fuck Best Buy.

10:09 AM

 
Blogger Josie said...

Oh I came here to post my football picks.

16 Patriots
15 Denver
14 Cinncy
13 Dallas
12 Houston
11 Tennessee
10 Seattle
09 Indy
08 Arizona
07 Philly Eagles (suck)
06 NY Giants (suck)
05 Tampa Bay
04 San Fran
03 Chicago
02 Balt
01 Pittsburgh

10:11 AM

 
Blogger JT88Keys said...

I've been unhappy with Best Buy, but mostly just because their employees for the most part don't know much about what they're selling. They do know that they get a bonus if they sell enough replacement plans though. Here is a link to an interesting article by Forbes magazine about how they are slowly going under.

http://www.forbes.com/sites/larrydownes/2012/01/02/why-best-buy-is-going-out-of-business-gradually/

10:12 AM

 
Blogger Jordan said...

Best Buy sucks. You are 100% right, Woffles. They have no clue about customer service and their prices aren't even good compared to other big box stores and the Internets.

11:13 AM

 
Blogger Wolfshead said...

Hell, they pissed me off so bad that 8years ago I cut up my Best Buy credit card right at their customer service desk (I was good for about 2-3k a year in purchases). Haven't been back since

2:14 PM

 
Blogger sebszebra said...

Week Twelve:

16 Broncos
15 Bengals
14 Patriots
13 Bears
12 Cowboys
11 Texans
10 Colts
09 Seahawks
08 Titans
07 Steelers
06 Giants
05 Eagles
04 Cardinals
03 49ers
02 Falcons
01 Chargers

10:41 AM

 
Blogger Bayne_S said...

Cowboys 6
Pats 5
Lions 1

rest to follow

1:27 PM

 
Blogger CEMfromMD said...

Texans 11
Redskins 8
Patriots 13

9:20 AM

 
Blogger Justin said...

impressive how so many B+M goliaths have just completely failed to maintain their market share as sales have moved online.

3:56 PM

 

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